Click on the button on your booking confirmation email.
Go to the app or on your customer account: in the "My bookings" section, then click on "Edit".
Contact our customer service by email firstname.lastname@example.org or by calling +33 9 73 72 88 55.
Change of time and date is free until 6pm, the day before departure and/or return. Otherwise, a €9 fee will be applied (excluding the cost of any added service: €10 for each additional 24 hours of parking).
Once your booking has been modified, we will send you a new confirmation by email as soon as it has been validated.
If your company has signed an Ector Business contract, special refund conditions may apply.