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What are the cancellation conditions?

  • You have subscribed to our cancellation cover: you will be refunded for any cancellation up to 24 hours before departure.
  • You haven’t subscribed to our cancellation cover: no reimbursement possible.
  • You have booked on a partner website: the cancellation conditions are those stipulated by the partner you made your booking with.
  • If your company has signed an Ector Business contract, special refund conditions may apply.