Ector Business
Ector Fleet
Frequently asked questions
Ector Business
Ector Fleet
Frequently asked questions
  1. FAQ Home
  2. Service operation
  3. How to contact my valet?

Service operation

Do I have to let Ector know if my return flight/train is delayed?

What are your health measures against COVID-19?

What are your customer service hours?

Where is the meeting point with my valet ?

How do I find my valet on the day of departure?

How to contact my valet?

  • Call +33 1 86 76 68 51 from the mobile phone number you provided when making your booking.
  • You can only contact your valet from 2 hours before and after your scheduled pick-up and return times.
  • In case of a problem, please call our Customer service on +33 9 73 72 88 55.

What happens if I do not respect the pick-up/return time of my booking?

What are your opening hours ?

What is the maximum height of vehicles you can support?

Where can I find my Ector invoice ?

How to edit the driver information for my return (if the driver has changed) ?

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