Questions fréquentes

En poursuivant votre navigation sur ce site, vous acceptez l'utilisation de cookies pour bénéficier d'une navigation optimale et d'offres personnalisées. En savoir plus.

Service operation

How to contact my valet?

Call +33 1 86 76 68 51 from the mobile phone number you provided when making your booking.
You can only contact your valet from 2 hours before and after your scheduled pick-up and return times.
In case of a problem, please call our Customer service on +33 9 73 72 88 55.

What are your customer service hours?

What happens if I do not respect the pick-up/return time of my booking?

What are your health measures against COVID-19?

What are your opening hours ?

What is the maximum height of vehicles you can support?

Where can I find my Ector invoice ?

How to edit the driver information for my return (if the driver has changed) ?

Do I have to let Ector know if my return flight/train is delayed?

How do I find my valet on the day of departure?

Where is the meeting point with my valet ?

En poursuivant votre navigation sur ce site, vous acceptez l'utilisation de cookies pour bénéficier d'une navigation optimale et d'offres personnalisées. En savoir plus.