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What happens if I do not respect the pick-up/return time of my booking?

  • By booking for a given pick-up time, you agree to respect this time.
  • On your way there: tell us your real arrival time as soon as possible, through the app or by contacting your valet by phone. If you are less than 15 minutes early/late, we will ensure the presence of your valet. Otherwise, we will do our best to support you subject to availability, but you may be charged a modification fee.
  • On return: we follow the arrival time of your flight or train in real time. Once you have arrived, please let us know through the app or contact your valet by phone.
En poursuivant votre navigation sur ce site, vous acceptez l'utilisation de cookies pour bénéficier d'une navigation optimale et d'offres personnalisées. En savoir plus.