Ector Business
Ector Fleet
Frequently asked questions
Ector Business
Ector Fleet
Frequently asked questions
  1. FAQ Home
  2. Security and insurance
  3. How to be sure that I entrust my vehicle to an Ector valet ?

Security and insurance

Do I have to leave the vehicle documents to the valet ?

What happens in the event of a claim?

I received a ticket notice while my vehicle was under Ector's responsibility, what should I do?

Why do I have to pay a €20 security deposit when declaring a claim?

Can I get covered parking ?

How to be sure that I entrust my vehicle to an Ector valet ?

  • When picking up your vehicle, your valet must validate it on the valet app. This triggers the sending of an automatic text confirming that we have picked up your car.
  • He/she knows your name.
  • You might have had him/her on the phone 15 minutes before pick-up.

Where will my vehicle be parked during my absence ?

  • Service operation
  • Online booking
  • Booking modification
  • Booking cancellation
  • Prices
  • Security and insurance
  • Promotions & loyalty
  • Options
  • Specific areas

You want to become an Ector valet ? Join us ! >

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